FAQ

Frequently asked questions

Delivery, payment, sizes and orders.

Delivery and payment

Where does JK deliver and how long does delivery take?

We deliver anywhere in Cambodia, including Phnom Penh and every province. Delivery takes from same day to 3 days.

How much does delivery cost?

Delivery is free on orders from $15. For orders under $15, delivery is $1.50, or $2.00 for VET cash on delivery.

Which delivery couriers do you use?

We work with Jalat (Phnom Penh only, next day delivery, no deliveries on Sundays), VET (all of Cambodia, cash on delivery or advance payment), and J&T (all of Cambodia, advance payment only).

How does payment work?

You can pay cash on delivery with Jalat or VET, or pay in advance. If you choose advance payment, we will contact you on Telegram or by phone to arrange it.

Sizes

How do I choose the right size?

Our sizes range from S to XXL. Use the interactive size calculator on our size guide page to find your recommended size by entering your height and weight.

Orders and account

How do I place an order?

You can place an order directly on our website or inside the Telegram app. Add items to your cart, fill in your delivery details, and submit your order.

How can I check my order status?

You can view the current status of all your orders anytime in your account order history.